Current Job Openings

(MHPSS) Specialist (5)

Location: Based in Al-Bayda’a Field Office.
Reporting to: Project Manager
Start date: October 2022
Contract duration: 3 Months
Contract type: Fixed term (full time)

The National Foundation for Development and Humanitarian Response (NFDHR) is a not-for-profit and non-governmental organization (NGO) that was established June 2012 in Yemen. Our vision is a peaceful and stable Yemen free of poverty, in which all people have equal access to basic needs and human rights, and our mission is to provide an integrated humanitarian and development response to aid Yemen and other conflict-affected countries through a professional, neutral, and transparent approach.
We aim to achieve our overall vision and mission by working to enhance local communities' development and stability through identifying structural causes of poverty, raising awareness, increasing access to basic services, and focusing on building citizens' capacities, especially women and youth, so as to enable their participation in the decision-making process that leads to sustainable development and a peaceful society within their developing and conflict-affected countries. NFDHR aims to accomplish these goals through its seven core programs: Food Security and Livelihoods (FSL); Water, Sanitation, and Hygiene (WASH); Health and Nutrition; CCCM; Education; Gender and Protection; Shelter and Non-food items (NFIs); and Peacebuilding and Governance.
In the process of recruitment, selection, and appointment NFDHR implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.
NFDHR has zero tolerance on sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing our code of conduct, Safeguarding Policy with a particular focus on Protection from Sexual Exploitation and Abuse and Child Safeguarding. This position will also be subject to robust reference and background screening checks.
NFDHR is committed to the highest standards of openness, probity and accountability, as outlined in it’s own internal Code of Conduct and through signing up to the Core Humanitarian Standards. The Code of Conduct requires trustees, officers and employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. As employees and representatives of NFDHR, we must practice honesty and integrity in fulfilling our responsibilities and comply with all applicable laws, regulations and our Code of Conduct.

Main Tasks

Deliver NFDHR MHPSS services through individual and group counselling sessions.
Participate in the related capacity building sessions, meetings, training, and NFDHR activities
Participate in data collection and reporting
Delivers different types of individual MHPSS interventions (Supportive short-term and longer-term Counselling), following NFDHR SOPs and intervention Framework and international evidence-based MHPSS in emergencies and recovery guidelines and
Provide one-on-one counselling sessions to adult beneficiaries suffering from mild to moderate psychological symptoms, by following NFDHR MHPSS internal framework, SOPs and data collection tools, and international guidelines such as the IASC
Work with beneficiaries to develop an individualized treatment plan based on the assessment in line with their own choices, available options, and existing situation.
Provide basic support and guidance to family members to help them provide ongoing support to severe cases.
Provide child counselling sessions involving the child's parents/caregivers through offering family counselling or psycho-education session.
Provide support group sessions for adult, adolescent, and children beneficiaries, by following the NFDHR MHPSS framework, SOPs, international MHPSS guidelines, and clinical protocols
Carry out and facilitate different types of group sessions for targeted groups.
Internally refer cases in need of individual counselling.
Provide appropriate internal and external referrals, follow up, monitor all referral cases, and ensure timely turnaround of assessment reports and other needed interventions.
Receive and manage referrals from or to the health and protection team or others.
Provide appropriate referrals to specialized interventions, coordinate with the Project Manager.
Contribute to the development of a reliable referral system with NFDHR health and protection service providers.
Develop individual care and safety plans.
Collect beneficiary data documentation
Maintain and promote beneficiary confidentiality regarding beneficiary information and records, and ensure informed consent for appropriate cases and managements plans
Work closely with the Project Manager if needed- in severe cases and at-risk cases
Participate in the identification and selection of Community Volunteers.
Working closely with the Project Manager in providing regular capacity building of beneficiaries in Mental Health-related topics.
Providing technical support and supervision to the Community Volunteers (CVs) -PSSW and other staff members-if needed- through regular follow-ups.

Provide timely progress reports, including both quantitative and qualitative information, on MHPSS interventions and activities.
Being in charge of the MHPSS materials and making the liaise with the logistic department for the procurement of the needed activities items based on NFDHR guidelines.
Immediate reporting for at-risk cases.
Prepare MHPSS statistic reports
Report any incident or act that causes any harm to the beneficiary or others.
Conduct the capacity-building sessions
Document all beneficiary data accurately in the MHPSS forms and ensure they are under lock.
Record the beneficiary and activity data accurately according to the guidelines, ensuring data protection.
Ensure that the MHPSS tools are accurately updated regularly.
Respect beneficiary confidentiality at all times
Perform the psychosocial intake assessment and without risking the beneficiary’s safety.
Ensure the safety and security of all beneficiaries.
Respect and promote NFDHR Policies and code of conduct
Address needs and requests of beneficiaries in a respectful and Professional manner
Always interact with children in the presence of their parents or caregivers.
Always respect a refusal of MHPSS intervention or activates.
Maintain good socio-professional relationships with national and international partners.
Attend NFDHR team meetings and give qualitative inputs.
Flexibility in performing his/her duties to ensure that beneficiaries are getting good quality services

Qualifications

Essential
Bachelor’s Degree in Psychology or counselling.
Clinical Diploma is preferred.
Training on PFA, PM+, Resilience group, Family Psychoeducation, child counselling.
At least 2 years’ experience working a similar position with NGO/INGOs
Experience working with PM+ approach, and resilience groups
Experience in providing MHPSS training Proven clinical experience as a Counsellor or psychologist in the direct provision of counselling and -psychosocial support services to adults and children.
Experience in working with vulnerable/marginalized population.
English and Arabic language proficiency (speaking, reading, writing).
Excellent interpersonal and representative skills (written, oral, cross - cultural)
Ability to take initiative where appropriate to deal with difficulties encountered in daily work
Ability to adapt, change priorities according to the changing situation within a mission or the organization.
Ability to work within a fluid situation (changes within the team, location of programs, etc.)
Ability to conduct work in a professional and mature manner.
Ability to deal with relations with local authorities as a representative of NFDHR.
Commitment to the aims and principles of NFDHR.

Desirable:
Experience working with governments, UN bodies, INGOs and local NGOs.Excellent written and oral communication skills.
Experience in donor relation.
Flexible and able to work well under pressure.
Capable of working collaborative with team members to achieve results.
Relates and works well with people from different cultures, genders, religions and backgrounds.

How to Apply
If you meet the requirements stated above, please apply through the below link

Deadline: 21/09/2022
Candidate must rename CV (First & Surname + Position)
Only Shortlisted candidates will be contacted

Complaints & Hotline Assistant - Marib 1

Location: Based in NFDHR Field Offices in Marib governorate
Reporting to: Project Manager and MEAL Officer
Start date: August 2022
Contract duration: 6 Months
Contract type: Fixed term (full time)

The National Foundation for Development and Humanitarian Response (NFDHR) is a not-for-profit and non-governmental organization (NGO) that was established June 2012 in Yemen. Our vision is a peaceful and stable Yemen free of poverty, in which all people have equal access to basic needs and human rights, and our mission is to provide an integrated humanitarian and development response to aid Yemen and other conflict-affected countries through a professional, neutral, and transparent approach.

We aim to achieve our overall vision and mission by working to enhance local communities' development and stability through identifying structural causes of poverty, raising awareness, increasing access to basic services, and focusing on building citizens' capacities, especially women and youth, so as to enable their participation in the decision-making process that leads to sustainable development and a peaceful society within their developing and conflict-affected countries. NFDHR aims to accomplish these goals through its seven core programs: Food Security and Livelihoods (FSL); Water, Sanitation, and Hygiene (WASH); Health and Nutrition; CCCM; Education; Gender and Protection; Shelter and Non-food items (NFIs); and Peacebuilding and Governance.

In the process of recruitment, selection, and appointment NFDHR implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.
NFDHR has zero tolerance on sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing our code of conduct, Safeguarding Policy with a particular focus on Protection from Sexual Exploitation and Abuse and Child Safeguarding. This position will also be subject to robust reference and background screening checks.

NFDHR is committed to the highest standards of openness, probity and accountability, as outlined in its own internal Code of Conduct and through signing up to the Core Humanitarian Standards. The Code of Conduct requires trustees, officers and employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. As employees and representatives of NFDHR, we must practice honesty and integrity in fulfilling our responsibilities and comply with all applicable laws, regulations and our Code of Conduct.

Hotline Assistant Job Description

Hotline Assistant will provide support for the project activities. Provision of life-saving integrated response in Health, Nutrition, WASH, Shelter and Education to people in acute needs in the hard to reach, frontlines and under-served areas of Marib District, Marib governorate, The Hotline Assistant will be responsible to answer calls on the NFDHR hotline in a professional and friendly manner. He/she will be responsible to ensure that all calls are recorded in a systematic way, and that appropriate follow up is provided in a timely manner. This position is full-time, based on a 40-hour work per week, but varies from week to week as humanitarian need constantly oscillates according to the unstable conflict environment and funding availability.

Technical advice and guidance:
·      Responsible for answering calls to NFDHR hotline and follows internal procedures to provide information and advice to callers in a friendly, patient manner.

Manage a quality service
·      Keeps up-to-date with services and resources available within NFDHR to ensure accurate advice is provided to callers.
·      Collaboratively work with other relevant colleagues from the office, to ensure trends reported through the hotline are kept track of, and that emergency cases are forwarded to the respective team at M&E unit.

Reporting and recording
·      Maintains accurate and confidential record of calls
·      Provides regular and accurate reporting as required

General
·      Respects data confidentiality of beneficiary data
·      Maintains professional boundaries at all times.
·      Handles calls in a friendly, professional manner, even when under stress

The role of the Hotline assistant is not limited to the specific duties mentioned above. It is subject to change with the evolution of the conflict and in accordance with NFDHR’s vision and mission. As such, the Hotline assistant is required to manage all unforeseen issues and circumstances in relation to the monitoring and evaluation and should remain adaptable to perform responsibilities that may not be mentioned above, as and when required

Qualifications
·      University degree or minimum of Secondary and prior experience with monitoring and evaluation is required
·      English and Arabic language proficiency (speaking, reading, writing)
Experience:
·      At least 1-2 years’ experience working with an NGO, preferably in an emergency or conflict setting, including M&E capacity
·      1 years' experience in a humanitarian sector

·      Experience working with governments, UN bodies, INGOs and local NGOs

Skills and Abilities:
·      Ability to work under pressure and manage personal stress levels.
·      Ability to take the initiative and work independently, innovatively and effectively with limited direct supervision
·      Computer skills, including MS Office (Word, Excel)
·      Knowledge of M&E related field-work such as surveys, sampling and data collection methodologies

Desirable:
·      Excellent communication skills: written and oral
·      Flexible and able to work well under pressure
·      Capable of working collaborative with team members to achieve results
·      Sensitive to gender issues and Gender Equity and Diversity (GED) principles.
·      Relates and works will with people from different cultures, genders, religions and backgrounds


How to Apply
If you meet the requirements stated above, please apply through the below link:

Deadline: 10/08/2022
Candidate must rename CV (First & Surname + Position)
Only Shortlisted candidates will be contacted


Data Entry - Marib

Contract type:  Fixed term (full time)
Location: based in NFDHR’s Marib office, with regular visits to targeted districts
Reporting to: Project Manager
Start date: June 2022
Contract Duration: 8 Months

About NFDHR:
The National Foundation for Development and Humanitarian Response (NFDHR) is a not-for-profit and non-governmental organization (NGO) that was established June 2012 in Yemen. Our vision is a peaceful and stable Yemen free of poverty, in which all people have equal access to basic needs and human rights, and our mission is to provide an integrated humanitarian and development response to aid Yemen and other conflict-affected countries through a professional, neutral, and transparent approach.

We aim to achieve our overall vision and mission by working to enhance local communities' development and stability through identifying structural causes of poverty, raising awareness, increasing access to basic services, and focusing on building citizens' capacities, especially women and youth, so as to enable their participation in the decision-making process that leads to sustainable development and a peaceful society within their developing and conflict-affected countries. NFDHR aims to accomplish these goals through its seven core programs: Food Security and Livelihoods (FSL); Water, Sanitation, and Hygiene (WASH); Health and Nutrition; CCM; Education; Gender and Protection; Shelter and Non-food items (NFIs); and Peacebuilding and Governance.

In the process of recruitment, selection, and appointment NFDHR implement a range of procedures and actions including Criminal Background Checks/ International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.

NFDHR has zero tolerance on sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing our code of conduct, Safeguarding Policy with a particular focus on Protection from Sexual Exploitation and Abuse and Child Safeguarding. This position will also be subject to robust reference and background screening checks.

NFDHR is committed to the highest standards of openness, probity and accountability, as outlined in it’s own internal Code of Conduct and through signing up to the Core Humanitarian Standards. The Code of Conduct requires trustees, officers and employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. As employees and representatives of NFDHR, we must practice honesty and integrity in fulfilling our responsibilities and comply with all applicable laws, regulations and our Code of Conduct

Tasks and Responsibilities:
- Prepare and develop status of database reports as required by management.
- Ensure proper filing of database of beneficiaries and related data during registration and verification in FAMS/Kobo systems.
- Cleaning data of beneficiaries
- Contribute on development of relevant data collection tools and monitoring as well as development of data and information storage.
- Enter data into appropriate fields; databases, records, and files and database improvement.
- Update databases & records with new information on time given by project manager
- Transfer & update data from written records, interviews, and paper formats via computer, recorders, or scanners
- Handle numerical data accurately
- Create and organizing spreadsheets with large numbers
- Comply with security backups and regular checks to ensure data is saved and stored properly
- Summarizing and compiling data for standardized reports and save it properly as hard and soft copy in NFDHR systems to be easy to reach when required.
- Collect and extract relevant information from the project database on regular basis, ensuring provision of information / Data upon request.
- Check the date and comparing the source documents correctly and identifying problems on database and taking appropriate action after discussing with the management.
- Interpret data, analyze results and visualization of data capture efforts by field teams using statistical techniques and provide ongoing reports
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Ensure that appropriate security measures are taken to prevent unauthorized access to data according to date protection policy and procedures.
- Establish good practice of tablet data capture from design and form building.
- Capacity building and training implementation of program staff on information management tools and processes.
- Ensure the project teams update all program progress in the system on time, and all collected data is uploaded.
- Produce monthly progress reports of project including accurate comparison of targets versus achievement.
- Participation in meetings or training with donors.
- Ensure adherence with NFDHR policies, tools, and guidelines.
- Other activities agreed and discussed with the Project Manager.

The role of the Data Entry is not limited to the specific duties mentioned above. It is subject to change with the evolution of the conflict and in accordance with NFDHR’s vision and mission. As such, the Data Entry is required to manage all unforeseen issues and circumstances in relation to NFDHR’s Determined project and should remain adaptable to perform responsibilities that may not be mentioned above, as and when required.

Qualifications and Skills:
  1. Bachelor’s degree in information or data management and processing field or its equivalent.
  2. Minimum 2 years of previous experience in data management for humanitarian or development projects.
  3. Management roles preferably in complex emergency programs for INGOs.
  4. Experience in Information Management field in a humanitarian context.
  5. Documented results related to the position’s responsibilities
  6. Practical experience in dealing with electronic data collection, using Kobo tool.
  7. Attention to details.
  8. Confidentiality.
  9. Very good use of Microsoft applications and specially Excel and Word.
  10. Good written English and ability to write good quality reports.
  11. Excellent interpersonal and negotiation skills.

How to Apply
If you meet the requirements stated above, please apply through the below

Deadline: 08/06/2022
Only Shortlisted candidates will be contacted
Candidate must rename CV (First & Surname + Position)